For these issues, please contact the Circuit Laundry team. If any issues cannot be resolved by Circuit, or you have specific questions you can contact the University retail team on: note, the University Laundry team are unable to assist with machine faults, refunds or app issues. Call them 24/7 from the freephone in the launderette on 0800 0924068.Use the app or website to talk to someone on live chat.Through the Circuit Laundry Plus app 'Report a fault' feature.If the washers or dryers fail or aren't working, or you experience problems during use, get in touch with Circuit directly who can help: Circuit provide instructions on the machines and online:.You can see which machines are in use or free using the Circuit Laundry Plus app.One wash costs £3.20 and one dry costs £1.70.You can also ask site staff or your Living Support Team. Circuit who manages the machines also have a free 24hr customer helpline number in case you are not sure which settings to use.Set an alarm for when your washing will be done! You should avoid leaving items in the machine after the cycle is finished as it will cause an inconvenience for other residents. Good laundry practice would advise you not to remove items from a machine while it is in use without the resident being present.Also let site staff know so an out of order sign can be displayed in the meantime. If there is a faulty machine you can log the fault online to arrange for an engineer to attend.Before using the dryer check that the small fluff vent in the inside front of the dryer has been emptied – if not fluff should be removed.If your clothes haven't dried after a cycle, it's usually because a wrong setting was selected or the machine was overloaded. When drying clothes, remember that "permanent press" or "delicates" is the cold setting, while "whites" is the hottest setting. Well make it easy to create a functional, worry-free, and inviting laundry room that increases revenue, frees up time, and enhances your resident life.Sometimes gently pressing in the door before pulling it also helps release the lock. You may have to wait a minute after your wash has finished before the door will open.If the washing machine won’t start the display will show “E DL”, simply open the washer door and shut it again, this will clear the fault as the door wasn’t shut properly.Overloading the machines will lead to your clothes not being washed or dried properly and under loading is a waste of energy (and money!). Pay attention to the maximum and minimum loading lines marked on the machines.If you're buying a fabric softener make sure it's bleach free otherwise your clothes may be stained! go straight into the drum with your clothes. Our top-up/app operated machines do not have a drawer for detergent, so all washing powders, capsules, softeners, etc.You may prefer to use laundry tablets (some are a 2 in 1 tablets as they have both detergent and softener in it.) Where do I put washing powder? All washing powder goes straight in the machine drum.The water in Glasgow is soft, meaning it lathers easily so less detergent is needed.The laundry room is located near to the common room. Your room key will unlock the laundry room. The laundry room is located next to reception. There will be a key on your set of accommodation keys for access to your laundry room. Please check the noticeboards in your hall for directions to your nearest laundry and There laundry rooms at the back of 79 Great George Street and in the basement ofĨ Southpark Terrace. There are two laundry rooms, one on the first floor, and one on the third floor. The laundry room is located between blocks 1 and 3, beside the office. The laundry room is located at the rear of the flats between buildings 53 and 61. If there are no free machines, try the laundry room at Queen Margaret Residence. Your room key will unlock the laundry room closest to your block. There are two laundry rooms, one under block 24 and one under block 28. As there are flats above the laundry room, it is closed between 11pm and 7am. The laundry room is located in the Central Services Building. You're welcome to use either laundry room, however residents in Grampian, Pentland, Campsie, Lomond and Ochil are closest to the CSB laundry room, and residents in Moorfoot, Cheviot, Sidlaw, Lennox and Lammermuir are closest to the Cheviot laundry room. Please ask at reception for the access code to the Cheviot laundry room. There are two laundry rooms, one in the Central Services Building, and one to the rear of 3 Cheviot.
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